FAQs

How long will it take to receive my order?

We are super fast! In a period of 24-48 horas You will have it at home, although this margin may increase on dates such as Black Friday or Christmas due to the high volume of orders.

WHAT HAPPENS IF YOU DO NOT LIKE WHAT I GIVE YOU? CAN IT BE RETURNED?

Clear! You can return your order, exchange it for another product, or request a full refund.

In addition, We have extended returns until JANUARY 15.

Note that the first change will be free just in case you are member of the Capotero clubIf not, it will cost €5 for shipping and return costs in the Peninsula.

DO YOU RETURN THE MONEY?

Clear! As soon as we receive the package in our warehouse, we will proceed with a full refund.

You will receive the amount in the same way you made your purchase, through a refund processed by PayPal, a refund to your credit card or by bank transfer.

This process can take up to 14 days due to bank conditions.

Returns extended until JANUARY 15

DO YOU SHIP WORLDWIDE?

Yeah! We ship worldwide. In Spain shipments are Free (only in the Peninsula).

You can know the rest of the shipping costs is located here.

Returns extended until JANUARY 15.

CAN I DEFER PAYMENT AND FINANCE MY PURCHASE?

Clear! You can finance with Aplazame for up to 12 months. It's very easy and 100% safe!

You will find the option on the payment screen.